This has made many customers like Barrera wonder: What happens to my Sears warranty? They continue to promise to call us and let us know what`s going on, but days go by until I finally call them and get promises that aren`t kept. Then the drain pipe from the kitchen sink ran out. So now it`s 9 days, and here`s Thanksgiving and no kitchen sink working. Cheryl Ayers remembers it well: “It was a big deal when this catalog came in the mail every Christmas and we would go through it with a pen and circle what Santa was supposed to bring,” she said.